Office hours

The Site4U office is open from 9 a.m. to 5.30 p.m.

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Holidays

The Site4U office is closed on the following holidays:

  • New Year’s Day
  • Easter Monday
  • Koningsdag (Royal day)
  • Liberation Day (5th of May)
  • Ascension Day
  • Friday after Ascension Day limited availability
  • Whit Monday
  • Christmas and Boxing Day
  • New Year’s Eve limited availability in the afternoon

On days when the office is closed, the telephone and e-mails are not answered.
On days when the office has limited availability, the phone is not answered, but urgent e-mails are answered.

For customers with a service contract we are of course available on the known service number in accordance with the agreed service level.

Monitoring continues 24 hours a day. Incident reports from the servers will be picked up and resolved immediately.