The Site4U office is open from 9 a.m. to 5.30 p.m.
The Site4U office is closed on the following holidays:
- New Year’s Day
- Easter Monday
- Koningsdag (Royal day)
- Liberation Day (5th of May)
- Ascension Day
- Friday after Ascension Day – limited availability
- Whit Monday
- December 24 – closed from 3 pm
- Christmas and Boxing Day
- New Year’s Eve – closed from 3 pm
On days when the office is closed, the telephone and e-mails are not answered.
On days when the office has limited availability, the phone is not answered, but urgent e-mails are answered.
For customers with a service contract we are of course available on the known service number in accordance with the agreed service level.
Monitoring continues 24 hours a day. Incident reports from the servers will be picked up and resolved immediately.